Privacy Policy
Privacy Policy
Dopamine On Arrival
Last updated: April 2026
1. Who We Are
Dopamine On Arrival is a sole trader business operated from Greater Manchester and Lancashire, United Kingdom. We provide corporate animal-assisted therapy sessions and workplace wellness workshops.
For the purposes of this policy, "we", "us" and "our" refers to Dopamine On Arrival.
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Email: hello@dopamineonarrival.co.uk
Location: Lancashire United Kingdom
2. What Personal Data We Collect
We only collect personal data that you voluntarily provide to us through the contact form on our website. This may include:
- Your name
- Your email address
- Your phone number (if provided)
- Your company name (if provided)
- The content of your message
We do not collect any sensitive personal data, payment information, or data from children under the age of 13.
3. How We Use Your Data
We use the information you provide solely to:
- Respond to your enquiry or booking request
- Provide you with information about our services
- Follow up on a previous conversation
We will never use your data for automated decision-making or profiling.
4. Our Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), our legal basis for processing your personal data is:
- Legitimate interests — to respond to your enquiry and manage our business relationship with you.
- Contract — where your data is necessary to fulfil a booking or service agreement.
5. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
If you enquire but do not proceed with a booking, we will retain your data for no longer than 12 months. If you become a client, we will retain relevant records for up to 6 years in line with HMRC requirements for sole traders.
6. Who We Share Your Data With
We do not sell, rent or trade your personal data with any third parties for marketing purposes.
Your data may be shared with the following third parties only where necessary to operate our business:
- Email service providers (e.g. Google Workspace) to manage correspondence
- Website hosting providers to operate our website
All third parties we work with are required to handle your data securely and in accordance with UK GDPR.
7. Cookies
Our website may use essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies without your explicit consent.
You can control and delete cookies through your browser settings at any time. For more information about cookies, visit www.aboutcookies.org.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- The right to access — you can request a copy of the data we hold about you.
- The right to rectification — you can ask us to correct inaccurate data.
- The right to erasure — you can ask us to delete your data where there is no legitimate reason to retain it.
- The right to restrict processing — you can ask us to limit how we use your data.
- The right to object — you can object to us processing your data on the basis of legitimate interests.
- The right to data portability — you can request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at hello@dopamineonarrival.co.uk. We will respond within 30 days.
9. How to Make a Complaint
If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
ICO website: www.ico.org.uk
ICO helpline: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO. Please reach out to us first at hello@dopamineonarrival.co.uk.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
This policy was last updated on April 2026.
Dopamine On Arrival · Manchester, UK · hello@dopamineonarrival.co.uk